Clinic Manager Retail Health

About Indigo Urgent Care

Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the pacific northwest. With over 250,000 5-star reviews, Indigo is transforming health care through a truly people-centered approach to medicine. Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world-class health care when and where people need it most.

FTE: 1.0, Shift: Variable, Schedule: EX

Position Summary

The Clinic Manager-Retail Health oversees the daily activities and operations of front office, back office, and ancillary staff, orders supplies and maintains adequate supply inventory levels for assigned 1-3 clinic/location(s). The scope of the Clinic Manager varies by size of the clinic, volume of patients, and specialties offered in the clinic. The incumbent is to ensure excellent customer service and employee engagement and will create and/or lead projects aligned with business unit and/or company metrics and goals. The Manager is available during evening and weekend hours to support clinic operations. Works with Area/Regional Manager and Clinical Care Director in promoting a team environment that supports customer service and high clinical standards in an efficient manner. Work situations are varied and require organization, discretion, good judgment, and a service oriented professional manner.

Requirements

• Bachelor’s degree preferred or three (3) years of leadership experience in lieu of degree will be considered
• Minimum three (3) years of experience in occupational medicine, urgent care or healthcare, preferably multi-site, as either: Front or back office supervisor, manager, or lead
• Consideration may be given to internal candidates not meeting the minimum qualifications

A Better Way to Work in Health Care

• Flexible schedule: Make a positive difference in your community and have time and energy to pursue your passions outside of work. 
• Team-based care model: Be part of a team that is dedicated to excellence - not only for our customers, but for each other. No patient panels.
• Modern clinic environment: Technology-enabled clinics designed for today’s clinician and clinical staff.
• Unique earning potential: Competitive compensation enhanced by volume incentives, customer experience bonuses, sign-on bonuses, tuition assistance, and more.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $70,970.00 - $102,128.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.